Director of Learning & Visitor Experience

Pittsburgh, PA

Full Time

Education

Executive

Director of Learning & Visitor Experience
The Director of Learning & Visitor Experience plays a central role in ensuring that engaging, high-quality learning experiences related to art, history and nature are offered by the Frick for visitors of all ages as part of a diverse slate of mission-related and/or revenue-generating programs.

Must have a commitment to fostering a workplace culture of Equity, Inclusion, and excellent Customer Service.

Hours:    35 hours per week, with some weekend and evening hours required
Reports to:   Executive Director
Status:    Full-time, exempt with benefits
Salary:   $83,077-$92,308 based on experience

Responsibilities:

Serve as part of the senior management team responsible for the general management of the Frick
Develop dynamic educational initiatives and programming to further the mission of the museum, including fostering an entrepreneurial spirit to explore new earned income opportunities through programming
Hire and manage all Department of Learning & Visitor Experience staff, and conduct or supervise staff trainings and evaluations on an ongoing basis
Create and execute annual initiatives as part of the Frick’s Strategic Plan.
Create and manage the Learning & Visitor Experience Department annual budget and work with the Executive Director and Director of Finance to meet both departmental and site-wide financial goals
Participate in quarterly trustee committee meetings and board meetings as a member of the senior leadership team
Build and maintain strong interdepartmental and cross-departmental communications
Ensure that all education program information is shared efficiently and consistently with other departments
Build and maintain strong relationships with community partners that enable the Frick to serve diverse audiences
Work closely with the Advancement and Engagement department to showcase programming to funders and to write successful grant applications and reports
Collaborate with the Marketing & Communications Department to provide information and content for Frick programs in a timely and thorough manner
Present at local venues as well as local and national conferences to promote the collections and work of the Frick
Participate in interviews and media opportunities to promote education and programming at the Frick
Ensure that programming is compliant with insurance risk policies as well as local, state and federal laws. This includes but is not limited to liquor liability, attendance capacity, etc.

Position Requirements

Must possess a bachelor’s degree in museum education, history, art history, or a related field
Must have five years or more of demonstrable experience in a leadership position in a museum education department
Proven ability to remain calm and confident under pressure, using sound operational judgment to resolve complex issues
Experience in a management role, with a proven ability to lead, motivate, and develop a diverse team
A track record of working collaboratively as part of a team to deliver a high-quality educational experiences
Comfort with technology, including familiarity with Office 365
Possess a valid driver’s license
Must pass a background check

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all diverse candidates to apply.

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